Shipping & Delivery

We try our best to make sure your order reaches you at the earliest. Your order is shipped within 4-5 working days from the order placement date. All of our products are handmade, some of them are made in order to keep wastage in check. Such orders may take longer than usual to get shipped. Should this happen, we will keep you updated via email.

Orders are shipped internationally at no additional cost. Any custom duty (if applicable) will have to be borne by the customer.

Once the packet is shipped it takes around 4-5 days to reach you.

Privacy & Security

Your Privacy is of utmost importance to us at Chidiyaa. Any information collected is intended to be used internally to improve your shopping experience with us & will never be shared with any third party. For more information, please refer to our Privacy Policy section. This policy summarizes what personally identifiable information we may collect, and how we might use this information.

Returns & Replacements

Our products are handmade and may have certain differences in the pattern which should not be seen as a defect but as a part of the handmade process. Nevertheless in the rarest case if you wish to return our product, you may do so by contacting us on our official email address.

In the unlikely event that your merchandise arrives damaged, or there is an issue with sizing you may email us the details along with a picture within 48 hours of receiving your order.

On confirmation over email from us, you will be required to ship the product back to us.

We will replace the returned item or issue a refund for the cost of the product to the original payment method. Shipping charges will be applicable incase of return or exchange and are to be paid by the customer.

ITEMS ON SALE AND ITEMS BOUGHT IN STORE/EXHIBITIONS ARE CONSIDERED AS FINAL SALE AND WILL NOT BE ELIGIBLE FOR RETURN/EXCHANGE.